Founding Edition 2026 · WCRC sector group
Retail, e-commerce and food service workplaces in India: the 2026 ranking
14 organisations in India's Most Loved 250 Workplaces 2026 fall in this WCRC sector group. Their average composite score is 65.4, 3.8 points below the 69.2 cohort average, and 2 sit in the A bands. Trust & Belonging is their strongest pillar on average (72.4) and Transparency & Accountability the weakest (62.3).
| Rank | Organisation | Score | Band | P.Safety | Rep & Inc | Eq.Opp | Transparency | Trust |
|---|---|---|---|---|---|---|---|---|
| 20 | Titan Company | 82 | A2 | 82 | 90 | 84 | 79 | 92 |
| 43 | Amazon India | 88 | A2 | 84 | 90 | 87 | 86 | 97 |
| 87 | Avenue Supermarts (DMart) | 73 | B1 | 70 | 73 | 71 | 66 | 85 |
| 89 | Trent (Westside) | 73 | B1 | 70 | 73 | 71 | 66 | 85 |
| 125 | Flipkart | 69 | B1 | 66 | 69 | 68 | 63 | 80 |
| 127 | Swiggy | 68 | B1 | 69 | 73 | 78 | 70 | 66 |
| 128 | Walmart India | 70 | B1 | 67 | 72 | 70 | 68 | 76 |
| 129 | Eternal (Zomato Group) | 68 | B1 | 69 | 73 | 78 | 70 | 66 |
| 197 | Westlife Foodworld (McDonald's) | 57 | B3 | 56 | 65 | 60 | 59 | 60 |
| 198 | Jubilant Foodworks (Domino's) | 56 | B3 | 55 | 64 | 59 | 58 | 58 |
| 207 | Lenskart Solutions | 55 | B3 | 52 | 55 | 54 | 49 | 65 |
| 208 | Nykaa (FSN E-Commerce) | 55 | B3 | 52 | 55 | 54 | 49 | 65 |
| 233 | Shoppers Stop | 51 | B3 | 48 | 51 | 50 | 45 | 60 |
| 248 | Vishal Mega Mart | 50 | B3 | 47 | 50 | 50 | 44 | 59 |
Rank is position among all 250. Pillar columns show scores from 0 to 100. How the ranking was built.
Pillar averages against the full ranking
| Pillar | Group average | All 250 | Difference |
|---|---|---|---|
| Psychological Safety | 63.4 | 63.8 | -0.4 |
| Representation & Inclusion | 68.1 | 69.7 | -1.6 |
| Equitable Opportunity | 66.7 | 73.3 | -6.6 |
| Transparency & Accountability | 62.3 | 68.5 | -6.2 |
| Trust & Belonging | 72.4 | 70.9 | +1.5 |
What this group includes
The sector labels recorded in the ranking that WCRC placed in this group, with the number of organisations under each.
- Retail 3
- New Age Tech / FoodTech 2
- QSR / Food Service 2
- Beauty / E-Commerce 1
- E-Commerce 1
- E-Commerce / Cloud 1
- Gems & Jewellery 1
- Retail — B2B / Wholesale 1
- Retail / Eyewear 1
- Retail / Fashion 1
Questions about this list
Which retail, e-commerce and food service organisation ranks highest in India's Most Loved 250?
Titan Company, at position 20 of 250 with a composite score of 82 (A2).
How many retail, e-commerce and food service organisations are ranked?
14 of the 250: 10 Indian companies and 4 multinationals' India operations. 2 of them are in the A bands.
How do retail, e-commerce and food service organisations compare with the full ranking?
Their average composite score is 65.4, which is 3.8 points below the 69.2 average for all 250. Trust & Belonging is their strongest pillar on average (72.4) and Transparency & Accountability the weakest (62.3).
How was this sector group formed?
The ranking records each organisation under a sector label. WCRC sorted the 158 labels into 19 groups, so the group follows the recorded label, not a judgement about one company. This group includes: Retail (3), New Age Tech / FoodTech (2), QSR / Food Service (2), Beauty / E-Commerce (1), E-Commerce (1), E-Commerce / Cloud (1), Gems & Jewellery (1), Retail — B2B / Wholesale (1), Retail / Eyewear (1), Retail / Fashion (1). By secondary research only: published employee-sentiment evidence, a public disclosure audit, WCRC analyst evaluation and third-party validation, scored on the five-pillar WCRC Equity Index. WCRC did not survey employees for the ranking.
Other sector groups
- IT services, BPO and GCC
- Technology, software and semiconductors
- Banking and investment banking
- NBFCs, fintech, broking and payments
- Insurance
- Pharma, biotech and life sciences
- Healthcare services and medical devices
- Automotive and components
- FMCG and consumer brands
- Consumer durables and electronics
- Logistics, travel and aviation
- Industrials, engineering and aerospace
- Infrastructure and real estate
- Cement and building materials
- Power and energy
- Metals, chemicals, agrochemicals and textiles
- Consulting, professional services and staffing
- Media and telecom
- All sector groups
- Top 10
- Top 25
- All 250 A to Z
Culture Crest Workplace Analysis
Measure it inside your organisation
A published ranking shows how a workplace reads from outside. An assessment measures it from within: a survey, an audit of systems and verified outcome data.
