IT services, banking and pharma through the five pillars
Only 3 sector groups in the 250 have ten or more organisations. Read pillar by pillar, IT services is strongest on opportunity, banking on transparency and pharma on trust.
By WCRC Culture Crest Research Desk
Report · Sector Files · 10 October 2026 · 3 min read
Key findings
- IT services (12 organisations) averages 82.3, banking (14) 70.9 and pharma (17) 68.6.
- IT services is strongest on Equitable Opportunity (90.3).
- Banking is strongest on Transparency & Accountability (75.9) and weakest on Psychological Safety (61.9).
- Pharma is strongest on Trust & Belonging (73.4) and weakest on Transparency & Accountability (63).
The Founding Edition records 158 different sector labels across its 250 organisations, most with only one or two members. Sector averages from groups that small mean little. Only three sector groups have ten or more organisations: IT services, banking and pharma. This report reads each one through the five pillars.
| Sector | Organisations | Composite | Psychological Safety | Representation & Inclusion | Equitable Opportunity | Transparency & Accountability | Trust & Belonging |
|---|---|---|---|---|---|---|---|
| IT Services | 12 | 82.3 | 76.1 | 86.5 | 90.3 | 81.5 | 76.6 |
| Banking | 14 | 70.9 | 61.9 | 69.9 | 74.4 | 75.9 | 72.8 |
| Pharma | 17 | 68.6 | 65.4 | 71.1 | 70.8 | 63 | 73.4 |
IT services: strongest overall, led by opportunity
The 12 IT services organisations average 82.3, well above the cohort average of 69.2. 11 of the 12 are in the A bands. Their strongest pillar is Equitable Opportunity at 90.3, consistent with sectors that run large, structured graduate intakes and published learning programmes. Their weakest is Psychological Safety, at 76.1, still above the cohort average for that pillar.
Banking: strong on disclosure, weaker on voice
The 14 banks average 70.9. Their profile is distinctive: Transparency & Accountability is their strongest pillar at 75.9, and Psychological Safety their weakest at 61.9. Banks operate under detailed regulatory disclosure, which shows in the transparency score. The gap of more than ten points to Psychological Safety suggests that a culture of documented process does not, on its own, make people feel free to question it.
Pharma: trust first, transparency last
The 17 pharma organisations, 14 of them Indian, average 68.6. They are strongest on Trust & Belonging (73.4) and weakest on Transparency & Accountability (63), the pattern the Founding Edition found among Indian companies more broadly. In a sector where reporting a deviation is part of product safety, the Psychological Safety score of 65.4 is only slightly above the cohort average of 63.8.
Psychological Safety and Transparency & Accountability by sector
How this was measured
Sector groups are the three exact sector labels in the published India's Most Loved 250 Workplaces 2026 data with ten or more organisations: "IT Services", "Banking" and "Pharma". Related labels are not merged. Averages are simple means of published scores.
Questions this story answers
Which sector scores highest on workplace equity in India?
Among the three sector groups with ten or more organisations in India's Most Loved 250 Workplaces 2026, IT services scores highest, averaging 82.3.
How do Indian banks score on workplace equity?
The 14 banks in the 250 average 70.9, strongest on Transparency & Accountability and weakest on Psychological Safety.
Cite as: WCRC Culture Crest Research Desk, "IT services, banking and pharma through the five pillars", WCRC Culture Crest, 10 October 2026. https://www.culturecrest.work/insights/three-sectors-through-the-five-pillars
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