---
title: Retail, E-commerce and Food Service Workplaces India 2026
url: https://www.culturecrest.work/india-most-loved-250/sectors/retail-ecommerce-and-food-service
publisher: WCRC Culture Crest
note: Plain-text copy of the page for agents. The HTML page is canonical.
---

Founding Edition 2026 · WCRC sector group

# Retail, e-commerce and food service workplaces in India: the 2026 ranking

14 organisations in [India's Most Loved 250 Workplaces 2026](https://www.culturecrest.work/india-most-loved-250) fall in this WCRC sector group. Their average composite score is 65.4, 3.8 points below the 69.2 cohort average, and 2 sit in the A bands. Trust & Belonging is their strongest pillar on average (72.4) and Transparency & Accountability the weakest (62.3).

| Rank | Organisation | Sector | Score | Band | P.Safety | Rep & Inc | Eq.Opp | Transparency | Trust |
| --- | --- | --- | --- | --- | --- | --- | --- | --- | --- |
| 20 | [Titan Company](https://www.culturecrest.work/india-most-loved-250/companies/titan-company) | Gems & Jewellery | 82 | A2 | 82 | 90 | 84 | 79 | 92 |
| 43 | [Amazon India](https://www.culturecrest.work/india-most-loved-250/companies/amazon-india) | E-Commerce / Cloud | 88 | A2 | 84 | 90 | 87 | 86 | 97 |
| 87 | [Avenue Supermarts (DMart)](https://www.culturecrest.work/india-most-loved-250/companies/avenue-supermarts-dmart) | Retail | 73 | B1 | 70 | 73 | 71 | 66 | 85 |
| 89 | [Trent (Westside)](https://www.culturecrest.work/india-most-loved-250/companies/trent-westside) | Retail / Fashion | 73 | B1 | 70 | 73 | 71 | 66 | 85 |
| 125 | [Flipkart](https://www.culturecrest.work/india-most-loved-250/companies/flipkart) | E-Commerce | 69 | B1 | 66 | 69 | 68 | 63 | 80 |
| 127 | [Swiggy](https://www.culturecrest.work/india-most-loved-250/companies/swiggy) | New Age Tech / FoodTech | 68 | B1 | 69 | 73 | 78 | 70 | 66 |
| 128 | [Walmart India](https://www.culturecrest.work/india-most-loved-250/companies/walmart-india) | Retail — B2B / Wholesale | 70 | B1 | 67 | 72 | 70 | 68 | 76 |
| 129 | [Eternal (Zomato Group)](https://www.culturecrest.work/india-most-loved-250/companies/eternal-zomato-group) | New Age Tech / FoodTech | 68 | B1 | 69 | 73 | 78 | 70 | 66 |
| 197 | [Westlife Foodworld (McDonald's)](https://www.culturecrest.work/india-most-loved-250/companies/westlife-foodworld-mcdonalds) | QSR / Food Service | 57 | B3 | 56 | 65 | 60 | 59 | 60 |
| 198 | [Jubilant Foodworks (Domino's)](https://www.culturecrest.work/india-most-loved-250/companies/jubilant-foodworks-dominos) | QSR / Food Service | 56 | B3 | 55 | 64 | 59 | 58 | 58 |
| 207 | [Lenskart Solutions](https://www.culturecrest.work/india-most-loved-250/companies/lenskart-solutions) | Retail / Eyewear | 55 | B3 | 52 | 55 | 54 | 49 | 65 |
| 208 | [Nykaa (FSN E-Commerce)](https://www.culturecrest.work/india-most-loved-250/companies/nykaa-fsn-e-commerce) | Beauty / E-Commerce | 55 | B3 | 52 | 55 | 54 | 49 | 65 |
| 233 | [Shoppers Stop](https://www.culturecrest.work/india-most-loved-250/companies/shoppers-stop) | Retail | 51 | B3 | 48 | 51 | 50 | 45 | 60 |
| 248 | [Vishal Mega Mart](https://www.culturecrest.work/india-most-loved-250/companies/vishal-mega-mart) | Retail | 50 | B3 | 47 | 50 | 50 | 44 | 59 |

Rank is position among all 250. Pillar columns show scores from 0 to 100. [How the ranking was built](https://www.culturecrest.work/india-most-loved-250-methodology).

## Pillar averages against the full ranking

| Pillar | Group average | All 250 | Difference |
| --- | --- | --- | --- |
| Psychological Safety | 63.4 | 63.8 | -0.4 |
| Representation & Inclusion | 68.1 | 69.7 | -1.6 |
| Equitable Opportunity | 66.7 | 73.3 | -6.6 |
| Transparency & Accountability | 62.3 | 68.5 | -6.2 |
| Trust & Belonging | 72.4 | 70.9 | +1.5 |

## What this group includes

The sector labels recorded in the ranking that WCRC placed in this group, with the number of organisations under each.

- Retail 3
- New Age Tech / FoodTech 2
- QSR / Food Service 2
- Beauty / E-Commerce 1
- E-Commerce 1
- E-Commerce / Cloud 1
- Gems & Jewellery 1
- Retail — B2B / Wholesale 1
- Retail / Eyewear 1
- Retail / Fashion 1

## Questions about this list

### Which retail, e-commerce and food service organisation ranks highest in India's Most Loved 250?

Titan Company, at position 20 of 250 with a composite score of 82 (A2).

### How many retail, e-commerce and food service organisations are ranked?

14 of the 250: 10 Indian companies and 4 multinationals' India operations. 2 of them are in the A bands.

### How do retail, e-commerce and food service organisations compare with the full ranking?

Their average composite score is 65.4, which is 3.8 points below the 69.2 average for all 250. Trust & Belonging is their strongest pillar on average (72.4) and Transparency & Accountability the weakest (62.3).

### How was this sector group formed?

The ranking records each organisation under a sector label. WCRC sorted the 158 labels into 19 groups, so the group follows the recorded label, not a judgement about one company. This group includes: Retail (3), New Age Tech / FoodTech (2), QSR / Food Service (2), Beauty / E-Commerce (1), E-Commerce (1), E-Commerce / Cloud (1), Gems & Jewellery (1), Retail — B2B / Wholesale (1), Retail / Eyewear (1), Retail / Fashion (1). By secondary research only: published employee-sentiment evidence, a public disclosure audit, WCRC analyst evaluation and third-party validation, scored on the five-pillar WCRC Equity Index. WCRC did not survey employees for the ranking.

## Other sector groups

- [IT services, BPO and GCC](https://www.culturecrest.work/india-most-loved-250/sectors/it-services-bpo-and-gcc)
- [Technology, software and semiconductors](https://www.culturecrest.work/india-most-loved-250/sectors/technology-software-and-semiconductors)
- [Banking and investment banking](https://www.culturecrest.work/india-most-loved-250/sectors/banking-and-investment-banking)
- [NBFCs, fintech, broking and payments](https://www.culturecrest.work/india-most-loved-250/sectors/nbfc-fintech-and-payments)
- [Insurance](https://www.culturecrest.work/india-most-loved-250/sectors/insurance)
- [Pharma, biotech and life sciences](https://www.culturecrest.work/india-most-loved-250/sectors/pharma-biotech-and-life-sciences)
- [Healthcare services and medical devices](https://www.culturecrest.work/india-most-loved-250/sectors/healthcare-and-medical-devices)
- [Automotive and components](https://www.culturecrest.work/india-most-loved-250/sectors/automotive-and-components)
- [FMCG and consumer brands](https://www.culturecrest.work/india-most-loved-250/sectors/fmcg-and-consumer-brands)
- [Consumer durables and electronics](https://www.culturecrest.work/india-most-loved-250/sectors/consumer-durables-and-electronics)
- [Logistics, travel and aviation](https://www.culturecrest.work/india-most-loved-250/sectors/logistics-travel-and-aviation)
- [Industrials, engineering and aerospace](https://www.culturecrest.work/india-most-loved-250/sectors/industrials-engineering-and-aerospace)
- [Infrastructure and real estate](https://www.culturecrest.work/india-most-loved-250/sectors/infrastructure-and-real-estate)
- [Cement and building materials](https://www.culturecrest.work/india-most-loved-250/sectors/cement-and-building-materials)
- [Power and energy](https://www.culturecrest.work/india-most-loved-250/sectors/power-and-energy)
- [Metals, chemicals, agrochemicals and textiles](https://www.culturecrest.work/india-most-loved-250/sectors/metals-chemicals-and-textiles)
- [Consulting, professional services and staffing](https://www.culturecrest.work/india-most-loved-250/sectors/consulting-and-professional-services)
- [Media and telecom](https://www.culturecrest.work/india-most-loved-250/sectors/media-and-telecom)
- [All sector groups](https://www.culturecrest.work/india-most-loved-250/sectors)
- [Top 10](https://www.culturecrest.work/india-most-loved-250/top-10)
- [Top 25](https://www.culturecrest.work/india-most-loved-250/top-25)
- [All 250 A to Z](https://www.culturecrest.work/india-most-loved-250/companies)

Culture Crest Workplace Analysis

Measure it inside your organisation

A published ranking shows how a workplace reads from outside. An assessment measures it from within: a survey, an audit of systems and verified outcome data.

info@culturecrest.workAbout the Workplace Analysis
